Connecting Allegro
How Opvelo connects to your Allegro seller account, what it can do there, which permissions it asks for, and how to disconnect.
Opvelo connects your Shopify store to your Allegro seller account, so your catalog sells on Allegro Poland, Czechia, Slovakia and Hungary while orders, shipping, invoices and returns stay in one place.
How connecting works
- In Opvelo, open Marketplaces and choose Connect Allegro.
- You are sent to Allegro, where you sign in with your own seller account and approve Opvelo’s access.
- Allegro sends you back to Opvelo, and the connection shows as Connected.
Opvelo never sees your Allegro password. Allegro gives Opvelo an access key for your account only, which is stored encrypted and renewed automatically. One Allegro seller account can be connected to only one Opvelo store.
What Opvelo does on Allegro
- Offers: publishes your Shopify products as Allegro offers, with your categories, characteristics and translations mapped from your product data. Existing offers are matched to your products first, so nothing is listed twice.
- Stock and prices: sells the same units everywhere. When an offer sells out, Allegro ends it; Opvelo turns it back on when you restock.
- Orders: Allegro orders appear next to your web orders, with the buyer’s VAT for their country and cash on delivery marked.
- Shipping: book parcels with your own courier or with Allegro’s shipping. Tracking is sent to Allegro and the order status is updated as it moves.
- Invoices: the invoice (and any credit note) is attached to the Allegro order, so the buyer finds it there.
- Returns and refunds: Allegro returns are received, decided and refunded from Opvelo.
- Buyer messages and disputes (optional): they arrive in your customer care inbox, and your replies are sent back to the buyer on Allegro.
- Money: Allegro payouts are matched to your bank, with Allegro’s fees shown. Opvelo can also apply for Allegro’s commission refund on orders that were never paid or never collected.
Permissions Opvelo asks for
| Permission | Why |
|---|---|
| Profile | Identify your seller account |
| Offers and sales settings | Publish and update offers, delivery and return settings |
| Orders | Import orders, send tracking and order status, attach invoices |
| Shipments | Book and track parcels with Allegro’s shipping |
| Payments and billing | Refunds to buyers, payouts and fees |
| Messages and disputes | Buyer messages and dispute replies (only used if you turn them on) |
Disconnecting
Disconnect the Allegro connection in Opvelo at any time: Opvelo stops all work on your account and deletes the access keys it holds. Your offers on Allegro stay as they are. You can also remove Opvelo’s access from your Allegro account settings, in the list of connected applications.
Questions about the Allegro integration? Contact us.