Deliver & Take Back

Parcels Ship Themselves. Returns Handle Themselves.

Opvelo books the courier, follows the parcel to the door, collects the cash on delivery, and runs returns and warranty claims when it comes back, from any country you sell to.

OPVELO Your business products · orders customers · stock

Today

Every parcel means a waybill to create, a customer asking where it is, and cash on delivery someone has to chase.

2,400+

shipments to 12 countries

Shipments

Every Parcel, From Pickup to Doorstep

Every shipment from every carrier in one view: what's in transit, what's delayed, what it cost, and how fast it really arrives.

  • Shipments, deliveries and delays across all carriers
  • Delivery speed in business days, by country and carrier
  • Shipping cost added up for you
  • Customer returns handled in the same place
Opvelo logistics screen: shipments, delivery speed and shipping cost across carriers

Warranty & repairs

Every Claim, From Parcel to Workshop

Claims, repairs and replacements in one report: what breaks, how fast it gets fixed, and what quality really costs.

  • Claim rate per sales cohort, not guesswork
  • What breaks most, confirmed by your team
  • Time from claim to completion
  • Cost of quality, shipping included
Opvelo warranty analytics screen: claims, claim rate, repair time and outcomes

What It Does

Shipping Booked for You

Waybills created with Sameday, FAN Courier or GLS for home delivery, lockers or pickup points, with the right courier chosen for each destination.

Tracking Without the Questions

Every parcel followed to delivery. Delays are spotted before the customer asks, and delivery updates go back to the order.

Cash on Delivery, Collected

COD is marked paid only when the courier's money actually reaches your bank. Nothing is assumed, nothing is forgotten.

Returns From Any Country

A self-service returns portal, a QR code in the parcel, return labels, and refunds or exchanges processed end to end.

Warranty

Warranty certificates sent with the order, guided claims, assessment and repair tracking.

Preorders

Preorders held until stock arrives, with deposits and cash-on-delivery amounts kept right.

The work nobody sees until it goes wrong

Logistics is where small stores lose the most hours and the most money: parcels booked by hand, customers asking where their order is, COD that never arrives. Opvelo runs all of it on its own, then checks its work against courier and bank data. If something doesn't add up, you're told and shown the evidence.

Part of One System

  • A closed return issues its credit note automatically.
  • A courier payout marks its orders paid in your books.

Works With

SamedayFAN CourierGLSLockers & pickup points