How Can We Help?
Short answers about how Opvelo works: what it needs, what it connects to, and how it handles your orders, parcels, invoices and languages.
Getting started
Selling
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Connecting a marketplace
Which marketplaces Opvelo sells on, what gets published from your catalog, and how marketplace orders are handled.
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Connecting Allegro
How Opvelo connects to your Allegro seller account, what it can do there, which permissions it asks for, and how to disconnect.
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Selling in your physical shop
How counter sales through Shopify POS share the same stock, invoices and books as your online orders.
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Supplier portal basics
How suppliers see your purchase orders, propose quantities, prices and dates, and upload their documents.
Shipping & returns
Finance
Content & languages
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How translations are kept in sync
What Opvelo translates in your store, how edits to the original reach every language, and how your own terminology is kept.
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Creating new products from photos
How Opvelo drafts titles, descriptions, SEO and SKUs from product photos and the details you declare, and what you review before anything reaches your store.
AI & integrations
Account & billing
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